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Radio Fence® Indoor Systems FAQ's

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Training Questions asked by our customers
( Technical questions below )

 

Q - Can I use it to keep my dog off furniture?
A - Yes, this is one of the most common uses.

Q - Can I move it from location to location?
A - Yes, but be sure that the dog has learned to avoid one area before moving to another area.

Q - What is the dummy collar effect?
A - This is a procedure where the collar is eliminated as a factor in learning. In other words, the dog wears the collar without it being activated for 3-5 days. This way the dog does not learn that the collar causes the correction, but rather getting too close to the boundary.

Q - How long should an owner take to create the dummy collar effect before receiving a correction for the first time?
A - Three to seven days, depending on the pet - some do learn faster than others.

Q - The first time the dog receives the correction should he be on or off a leash?
A - On the leash so that you can guide him to the appropriate behavior. This is important in order to avoid confusing your pet and ensuring he or she understands what the correct behaviour is.

Q - What is meant by the "safe zone"?
A - The area that the dog can be in without receiving a correction.

Q - Does the correction cause pain or harm to my dog?
A - Absolutely not. The correction is safe, painless and humane.

Technical Questions asked by our customers

Q - How big is the transmitter?
A - 12 inches in diameter.

Q - Will the signal work through walls?
A - Yes, but the range may be reduced. It will also emit a signal through floors and ceilings up to the range set on the unit.

Q - Will this unit harm my family with pace makers?
A - Contact the manufacture of the pacemaker, and let them know we are using a 10.65KHz signal.

Q - How can I get the transmitter to block off more than one door?
A - If the door is within range, you may turn the signal up. Otherwise you may need an additional transmitter.

Q - Do I have to keep the transmitter away from metal?
A - No, but the signal may be effected by the metal. IE do not place the transmitter within a few feet of solid metal objects such as a refrigerator.

The Scat Mat is a very simple design. When unrolled on a couch, armchair or floor and turned on it will emit a staic correction whenever touched ie: when a dog attempts to jump on the couch etc. It measures 60 x 16 inches and operates from one 9-volt battery.

 

Need more information or would you like to talk to a real person?
Please feel free to E-Mail us or call toll-free
1-888-792-PETS (7387).


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